Support · Colliedesk docs

Support

Colliedesk is licensed under the AGPL-3.0 and provided without warranty. HC Labs does not offer support for self-hosted servers at this time: we do not answer installation, infrastructure or configuration questions, and there is no paid support plan. You run the server and take the risk of running it.

If you really need help, email support@colliedesk.com. Say which version you run (collie version, see troubleshooting) and include the relevant lines of docker compose logs server, without secrets.

You can still report problems in the product:

Bugs: open an issue at github.com/colliedesk/colliedesk/issues.
From inside the app: the problem report dialog offers to open a GitHub issue with the details filled in.
Security problems: do not open a public issue. Follow the security policy.

To have HC Labs run the server, its upgrades and its email delivery, use Colliedesk Cloud. See migrate to Colliedesk Cloud.

This page is rendered from the repository. Spot a mistake? Open an issue or a pull request.