Compare

Compare Colliedesk with the helpdesk you use today

Most helpdesks charge per agent. Colliedesk charges one price for the workspace. Each comparison shows the published prices, with sources, and says where the other tool is the better choice.

Colliedesk Cloud by team size

One price per workspace, billed monthly. Every feature on every plan; the plans differ only in agents and storage.

Team Colliedesk Cloud
1 agent $49 a month
3 agents $49 a month
5 agents $49 a month
10 agents $49 a month
25 agents $99 a month

Above 25 agents, self-host with no agent limit or email us. Self-hosting is free with every feature.

Pick the tool you use today

Each page lists published prices with the date we read them, what the other tool does better, and what Colliedesk cannot do yet.

Compare In short
Colliedesk vs Freshdesk Freshdesk $19–107 per agent plus $29–35 Copilot vs Colliedesk $49 per workspace; export limits; honest status
Colliedesk vs Zendesk Zendesk per-agent seats, €50 Copilot and per-resolution AI vs Colliedesk flat $49 per workspace; export off by default
Colliedesk vs Help Scout Help Scout $25–75 per user and $0.75 per AI resolution vs Colliedesk flat $49 per workspace; no bulk export in Help Scout
Colliedesk vs Zoho Desk Zoho Desk free for 3 users, €7–40 per user, Zia from Professional, backups by primary contact without attachments vs Colliedesk flat $49
Colliedesk vs Front Front $25–105 per seat plus $20 Copilot vs Colliedesk flat $49 per workspace; export only through Front Support
Colliedesk vs Gorgias Gorgias $50–750 per month by ticket volume, $77–1,227 with AI Agent vs Colliedesk flat $49 with unlimited conversations
Colliedesk vs HappyFox HappyFox $24–99 per agent (Basic capped at 5), AI sold separately vs Colliedesk flat $49 per workspace
Colliedesk vs HubSpot Service Hub HubSpot Service Hub $20–150 per seat, AI customer agent on credits (~$0.50 per resolution) vs Colliedesk flat $49 per workspace
Colliedesk vs Groove (now Helply) Groove is now Helply: AI credits from $49 per month, JSON-only export vs Colliedesk flat $49 per workspace helpdesk
Colliedesk vs Zammad Zammad €7–27 per agent hosted, €0.03 per AI call, released Freshdesk migrator vs Colliedesk flat $49, importer available now (alpha) with reconcile report
Colliedesk vs Chatwoot Chatwoot $19–99 per agent, Freshdesk import without attachments on paid plans vs Colliedesk flat $49, importer with attachments and reconcile report (available now)
Colliedesk vs FreeScout FreeScout free core plus paid modules, no official cloud or Freshdesk importer vs Colliedesk every feature free, flat $49 Cloud, importer available now (alpha)

Leaving Freshdesk

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